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From the Florida Customs Brokers & Forwarders Association, Florida’s leading trade association for import and export industry professionals

How do you tackle employee education in international trade?


While it seems like employee training would be the easiest part of growing your customs brokerage or freight forwarding operation, this simply isn’t the case. In fact, it’s often the HARDEST part of your business.

After hearing from hundreds of FCBF members, the two most common challenges with employee training are:

  1. “It takes too much of my time to train them myself!”
  2. “There are so many topics and rules–how do I decide where to begin?”

And once you start training, how do you keep track of knowledge retention?

We can help.


As quickly as the world is changing, so are our needs as business owners. Shifting trends in the way we hire and educate our employees make it clear that efficiency and streamlined options are necessary.

For more than 60 years, the Florida Customs Brokers and Forwarders Association has been at the forefront of regulatory, procedural, and technical changes in our industry. Education, Advocacy and Community are the pillars of everything we do.

Over the years, we have offered hundreds seminars and workshops for you and your employees, with most of those being live and in-person—until now.

It’s more than just a course.

The FCBF Trade Academy is a virtual learning platform geared specifically towards customs brokers, freight forwarders, and the teams that make up their operations. The courses you’ll find in the Trade Academy have been designed from the ground up with your day-to-day work in mind, built to take some of the load of employee training off of your plate. Industry-vetted modules and certificates of completion for your records ensure that you are doing your part to keep your team up-to-date.

Taught by experienced industry professionals, these self-guided courses are designed to help your employees understand the basics of import and export transactions, best practices in international trade, the ins and outs of classification, and much more.

The future of logistics lies in our industry’s learning curve.

Import Operations

This course focuses on preparing entry-level and early-career employees for the day-to-day tasks involved in a customs brokerage. Course materials include a brief history of customs brokers, standard documentation involved in an entry transaction, the government agencies with which one can expect to interact, as well as antidumping, bonds, intellectual property, and more.


If you’re looking to take advantage of the benefits of Import Operations AND Export Operations for your team, or have several employees you’d like to enroll, you can purchase an all-access pass to allow up to five (5) of your employees access. The best part? This will also include all of future the courses that we add to the Trade Academy while your pass is active! 

Export Operations

Ideal for entry-level and early-career employees, this course covers the foundational topics for working successfully in a freight forwarding operation. Students will learn about documentation involved in export transactions, basic geography, mathematics, the regulating entities involved in export transactions, and much more.




A thorough exploration of all 99 chapters of the Harmonized Tariff Schedule of the United States (HTSUS), as well as General Notes, General Rules of Interpretation, Chapter Notes, and much more!
In English and Spanish

This course will prepare your warehouse managers to manage operations in your facility compliantly, efficiently, and safely.

Which option is right for you?

Special thanks to FCBF Trustee Members:

Copyright © 2021 Florida Customs Brokers & Forwarders Association, Inc.

8228 NW 14th St, Miami, FL 33126

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